Shipping

Click and collect (Italy)

- Delivery: 2/3 working days
- Free

National Shipping (Italy)

- Express courier service: BRT
- Free shipping
- Delivery: 3/4 working days, islands excluded
- For more info: write to info@piacenzacashmere.com ; call 015/6191733 (Monday-Friday: 9am-1pm ; 2pm – 6pm)

International shipping

- Express courier service: FEDEX
- Europe shipping costs: 24,90€ - free of charge for all orders of amounts equal to or exceeding 150€
- Delivery: 4/5 working days
- We deliver to: France, Germany, Sweden, Portugal, Denmark, Spain, Belgium, Austria, Greece and Luxembourg

Payments

- Credit card
- PayPal
- AmazonPay
- Bank Transfer (to be processed within 5 days to confirm the order)

Returns

- Right of withdrawal within 14 days from the delivery
- Fill in the return form within the product package or ask for it via email: info@piacenzacashmere.it
- Book the free courier indicated in the return form
- Give the parcel with the products you want to return to the courier together with the filled in return form. The courier will pay the return shipping fee and you'll be able to check whenever you want your products status. - Once received the items, you'll get an email to confirm we've accepted the returned products. For more detailed info please visit our dedicated section here

Money back

Once accepted the returned items, you'll get your money back within 5 working days


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